{"id":11173,"date":"2025-08-14T15:23:48","date_gmt":"2025-08-14T15:23:48","guid":{"rendered":"https:\/\/whiteclinic.pt\/?p=11173"},"modified":"2025-08-18T11:30:32","modified_gmt":"2025-08-18T11:30:32","slug":"how-to-be-a-better-patient-and-get-better-healthcare","status":"publish","type":"post","link":"https:\/\/whiteclinic.pt\/en\/blog\/how-to-be-a-better-patient-and-get-better-healthcare\/","title":{"rendered":"How to Be a Better Patient \u2013 and Get Better Healthcare"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"11173\" class=\"elementor elementor-11173\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-352f41f1 e-flex e-con-boxed e-con e-parent\" data-id=\"352f41f1\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4d9da04 elementor-widget elementor-widget-text-editor\" data-id=\"4d9da04\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Dr. Miguel Stanley, the White Clinic founder and clinical director, penned an eye-opening piece that focuses on the patient side of the practitioner-patient relationship. Stating that \u201ckindness, openness, and collaboration aren\u2019t just nice to have \u2013 they\u2019re part of the treatment\u201d, means being a great patient is something both practitioners and patients should also keep in mind because it influences care.<\/strong><\/p><p class=\"p1\">After 25 years of clinical practice, one truth has become very clear to me:<\/p><p class=\"p1\">Great healthcare is a partnership.<\/p><p class=\"p1\">We often talk about how doctors, dentists, and clinics can improve, but we rarely ask the other side of the equation: What does it mean to be a great patient?<\/p><p class=\"p1\">This isn\u2019t about blame \u2013 it\u2019s about recognising that the doctor-patient relationship works best when both sides contribute. When each person understands their role, care becomes smoother, trust grows faster, and outcomes improve.<\/p><p class=\"p1\"><b>My Ikigai in Dentistry<\/b><b><\/b><\/p><p class=\"p1\">Not long ago, I revisited the Japanese philosophy of ikigai \u2013 the idea of finding purpose and balance in life. For me, dentistry has never been about simply running a profitable clinic. My purpose \u2013 my ikigai \u2013 is creating an environment where stress is low, trust is high, and the work we do truly changes lives.<\/p><p class=\"p1\">That means making sure my team and I bring the best version of ourselves to every appointment. But it also means helping patients understand how much their own approach can influence their care.\u00a0<\/p><p class=\"p1\"><b>The Science Behind It<\/b><b><\/b><\/p><p class=\"p1\">This isn\u2019t just my opinion. A <a href=\"https:\/\/journals.plos.org\/plosone\/article?id=10.1371\/journal.pone.0094207\"><span class=\"s1\">2014 meta-analysis in PLOS ONE<\/span><\/a> reviewed 13 randomised controlled trials and found that a positive, trusting patient-clinician relationship measurably improves health outcomes \u2013 especially in chronic and complex cases.<\/p><p class=\"p1\">In other words: kindness, openness, and collaboration aren\u2019t just nice to have \u2013 they\u2019re part of the treatment.<\/p><p class=\"p1\"><b>Patients Are Not All the Same<\/b><b><\/b><\/p><p class=\"p1\">Patients come from all walks of life, and those differences affect care in real ways:<\/p><ul class=\"ul1\"><li class=\"li1\">Wealthy vs. financially strained<\/li><li class=\"li1\">Educated vs. misinformed<\/li><li class=\"li1\">Open-minded vs. resistant<\/li><li class=\"li1\">Healthy vs. chronically ill<\/li><li class=\"li1\">Calm vs. anxious<\/li><li class=\"li1\">Local vs. long-distance<\/li><li class=\"li1\">Polite vs. rude<\/li><li class=\"li1\">Transparent vs. evasive<\/li><li class=\"li1\">Respectful vs. entitled<\/li><li class=\"li1\">Trusting vs. no trust<\/li><\/ul><p class=\"p1\">These aren\u2019t value judgments \u2013 they\u2019re realities. The way a patient communicates, listens, and participates can make treatment either collaborative and smooth\u2026 or tense and difficult.\u00a0<\/p><p class=\"p1\">And this has nothing to do with the challenges that the clinical case itself might present. Some cases might be easy for the doctor to resolve, but due to the complex character of the patient the case becomes immediately more difficult.<\/p><p class=\"p1\">A polite, punctual, honest patient who trusts the process will almost always have a better experience, even if the clinic case is more challenging \u2014 not because they\u2019re favoured, but because good communication creates better care.<\/p><p class=\"p1\"><b>Why Fit Matters<\/b><b><\/b><\/p><p class=\"p1\">In private practice, not every patient is the right fit for every clinic. That\u2019s not about arrogance; it\u2019s about protecting the environment that allows care to flourish.<\/p><p class=\"p1\">Healthcare is not a fast-food counter. <a href=\"https:\/\/whiteclinic.pt\/en\/blog\/the-currency-of-trust-in-dentistry\/\"><span class=\"s1\">It\u2019s a partnership built on trust, respect, and mutual responsibility.<\/span><\/a> And just as patients can choose their doctor, doctors also have a responsibility to choose the patients they can best serve.<\/p><p class=\"p1\"><b>Ten Tips for Your First Appointment<\/b><b><\/b><\/p><p class=\"p1\">If you want to make the most of your care, these suggestions can help:<\/p><p class=\"p1\"><b>1. See the first appointment as a conversation, not a transaction.<\/b><b><\/b><\/p><p class=\"p1\">It\u2019s about understanding your needs and building trust, not just getting a price.<\/p><p class=\"p1\"><b>2. Avoid asking for detailed pricing over the phone.<\/b><b><\/b><\/p><p class=\"p1\">Every case is different \u2013 cost depends on complexity, time, and risk.<\/p><p class=\"p1\"><b>3. Bring your records to the appointment rather than sending long emails in advance.<\/b><b><\/b><\/p><p class=\"p1\">Context matters, and we can discuss them properly face-to-face.<\/p><p class=\"p1\"><b>4. Be open about any medical or psychological conditions.<\/b><b><\/b><\/p><p class=\"p1\">We can only adapt treatment if we know what you\u2019re dealing with.<\/p><p class=\"p1\"><b>5. Stay open-minded during the consultation.<\/b><b><\/b><\/p><p class=\"p1\">Medicine evolves constantly \u2013 what you read online might already be outdated.<\/p><p class=\"p1\"><b>6. Leave past frustrations at the door.<\/b><b><\/b><\/p><p class=\"p1\">If you\u2019ve had bad experiences before, let\u2019s start fresh.<\/p><p class=\"p1\"><b>7. Don\u2019t open with criticism of another healthcare provider.<\/b><b><\/b><\/p><p class=\"p1\">We want to focus on your needs, not on judging someone else\u2019s work.<\/p><p class=\"p1\"><b>8. Learn a little about your doctor before you come.<\/b><b><\/b><\/p><p class=\"p1\">Reading a short biography or CV is a sign of respect for the person who will be treating you. Also try to learn about the clinic or hospital and its track record and values.<\/p><p class=\"p1\"><b>9. Speak for yourself if you are an adult.<\/b><b><\/b><\/p><p class=\"p1\">Having a partner or family member present is fine, but your voice and choices should lead the discussion unless there\u2019s a medical reason otherwise.<\/p><p class=\"p1\"><b>10. Avoid comparing us to another doctor\u2019s price or promises.<\/b><b><\/b><\/p><p class=\"p1\">If you trust another provider more, choose them \u2013 but if you\u2019re here, let\u2019s focus on your treatment plan.<\/p><p class=\"p1\">Also, whenever possible, avoid bringing large groups to your appointment. We understand that childcare can be challenging, but arriving with multiple children or family members can create unnecessary distractions and stress for both the clinical team and other patients. When it&#8217;s not possible, and you have to bring extra family members for support, call ahead, and let people know.<\/p><p class=\"p1\">Likewise, please be mindful of strong scents \u2013 such as heavy perfume or lingering tobacco smoke \u2013 and also take care with your personal hygiene. Dental and medical care requires close contact, and a fresh, neutral presence helps ensure a more comfortable experience for everyone.\u00a0<\/p><p class=\"p1\">Ultimately, the goal is to create an environment where your doctor and the team are fully focused on you, and genuinely look forward to welcoming you back.<\/p><p class=\"p1\"><b>Shared Responsibility<\/b><b><\/b><\/p><p class=\"p1\">Great healthcare doesn\u2019t happen in isolation. Your doctor can bring skill, technology, and years of experience \u2013 but the energy you bring into the room matters too.<\/p><p class=\"p1\">When both patient and provider show up prepared, respectful, and willing to collaborate, the relationship becomes a true partnership. And that\u2019s when outcomes \u2013 for both sides \u2013 are at their very best.<\/p><p class=\"p1\">If you\u2019re looking for better care, bring your best self with you. We\u2019ll do the same.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-48455d3 elementor-widget elementor-widget-text-editor\" data-id=\"48455d3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><i><span style=\"font-weight: 400;\">*Originally published on <\/span><\/i><a href=\"https:\/\/www.linkedin.com\/pulse\/how-better-patient-get-healthcare-miguel-stanley-pi3bf\/\"><i><span style=\"font-weight: 400;\">LinkedIn<\/span><\/i><\/a><i><span style=\"font-weight: 400;\">.<\/span><\/i><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Dr. Miguel Stanley, the White Clinic founder and clinical director, penned an eye-opening piece that focuses on the patient side of the practitioner-patient relationship. Stating that \u201ckindness, openness, and collaboration aren\u2019t just nice to have \u2013 they\u2019re part of the treatment\u201d, means being a great patient is something both practitioners and patients should also keep in mind because it influences care.<\/p>\n","protected":false},"author":10,"featured_media":11174,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"elementor_theme","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[],"class_list":["post-11173","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Be a Better Patient \u2013 and Get Better Healthcare - White Clinic<\/title>\n<meta name=\"description\" content=\"Dr. Miguel Stanley, the White Clinic founder and clinical director, penned a piece on the patient side of the practitioner-patient relationship.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/whiteclinic.pt\/en\/blog\/how-to-be-a-better-patient-and-get-better-healthcare\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Be a Better Patient \u2013 and Get Better Healthcare - White Clinic\" \/>\n<meta property=\"og:description\" content=\"Dr. Miguel Stanley, the White Clinic founder and clinical director, penned a piece on the patient side of the practitioner-patient relationship.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/whiteclinic.pt\/en\/blog\/how-to-be-a-better-patient-and-get-better-healthcare\/\" \/>\n<meta property=\"og:site_name\" content=\"White Clinic\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/WhiteClinicTM\" \/>\n<meta property=\"article:published_time\" content=\"2025-08-14T15:23:48+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-08-18T11:30:32+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/whiteclinic.pt\/wp-content\/uploads\/2025\/08\/1754652567080.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1280\" \/>\n\t<meta property=\"og:image:height\" content=\"719\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"White Clinic\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"White Clinic\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/whiteclinic.pt\\\/en\\\/blog\\\/how-to-be-a-better-patient-and-get-better-healthcare\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/whiteclinic.pt\\\/en\\\/blog\\\/how-to-be-a-better-patient-and-get-better-healthcare\\\/\"},\"author\":{\"name\":\"White Clinic\",\"@id\":\"https:\\\/\\\/whiteclinic.pt\\\/en\\\/#\\\/schema\\\/person\\\/371436327d4e4674766c83bffd68c4ba\"},\"headline\":\"How to Be a Better Patient \u2013 and Get Better Healthcare\",\"datePublished\":\"2025-08-14T15:23:48+00:00\",\"dateModified\":\"2025-08-18T11:30:32+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/whiteclinic.pt\\\/en\\\/blog\\\/how-to-be-a-better-patient-and-get-better-healthcare\\\/\"},\"wordCount\":1010,\"publisher\":{\"@id\":\"https:\\\/\\\/whiteclinic.pt\\\/en\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/whiteclinic.pt\\\/en\\\/blog\\\/how-to-be-a-better-patient-and-get-better-healthcare\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/whiteclinic.pt\\\/wp-content\\\/uploads\\\/2025\\\/08\\\/1754652567080.webp\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/whiteclinic.pt\\\/en\\\/blog\\\/how-to-be-a-better-patient-and-get-better-healthcare\\\/\",\"url\":\"https:\\\/\\\/whiteclinic.pt\\\/en\\\/blog\\\/how-to-be-a-better-patient-and-get-better-healthcare\\\/\",\"name\":\"How to Be a Better Patient \u2013 and Get Better Healthcare - 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